Only Team Administrators are able to reset passwords on behalf of other Team Members.
Note that Team Members can reset their own passwords.
Note this same procedure will work for changing passwords for Connections - simply navigate to theConnections tab instead of the Team tab.
Log in to Soonr Workplace Online
Edit the Team Member
- Click on the 'Team' tab
- On the 'Members' tab, select the Team Member whose password needs to be reset
- Click on 'Edit'
Change the Team Members password
- Click on 'Change Password'
- In the "Change Password" dialog box:
- Enter and confirm the new password
- Enter your administrator password
- Click on 'Change Password' to save the changes