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  • Allow email account to send as different email account
    Need to send email from a different email address (Send as) 1.       Log into control panel http://cp.outlookinthecloud.com:9001/2.       Click on the email address you want to send from3.       Click ...
  • Adding QuickBooks to Windows Firewall
    Windows 7, Windows 8, Server 2008, and Server 2012: Click the Start menu and type firewall. Click on Windows Firewall. On the right-hand side, click on Advanced Settings. Click on Inbound Rules to highlight it. Right-click on Inbound Rules and select New Rule. Select Port and ...
  • An incremental backup cannot be performed when circular logging is enabled.
    When performing a MS Exchange transaction log backup, the following error message is received in the backup report:   Backup Logs  No.  Type  Timestamp  Backup Logs 1 Info YYYY/MM/DD hh:mm Start [ Windows platform (AhsaySupport), AhsayOBM 5.x.x.x ] 2 Info YYYY/MM/DD ...
  • Authenticated SMTP Settings
    Authenticated SMTP Settings To use CloudStrong Authenticated SMTP Server the user must have an email account on CloudStrong's Mail Exchange Service.  This can be created within ...
  • Ahsay Backup Restore Process
    Ahsay Restore To perform a file / Folder restore from CloudStrong Ahsay Backup Servers, log in to the server which the backup is ran and open ...
  • Ahsay Backup Account Does Not Exist
    CloudStrong Ahsay Backup Account does not exist error Once the OBM is installed and you logon to the backup server you may receive "The Specfied account ...
  • Ahsay Backup network drive is not accessible
    Error received from backup report  “\\Network_Path\Directory” The specified username is invalid.Skip backing up “\\Network_Path\Directory” (network drive is not accessible) This is caused by the account used to ...
  • Add new Customer to IASO
    To add new customers to a partner / reseller IASO account. Login to the Cloud Management Console (Installation Instructions here) Select the partner icon under Partners in ...
  • Ashay Backup Missed
    When receiving a report stating the backup was missed, please check the following: Login in to the OBM and select the cog   Select Backup Schedule and Ensure ...
  • Adding Office 365 ProPlus 2013/2016 to an RDS
    1. Create a Shared folder, call it ProPlus and share with "Everyone" 2. Download the Office Deployment Tool for Click-to-Run here – Office 2013 - https://www.microsoft.com/en-us/download/details.aspx?id=36778 Office 2016 ...