FAQ Overview

RDP CredSSP Error

Author:
Last update: 06-12-2018 10:43

How to add new backup customer via ChannelBackup

Author: Michael Neal
Last update: 02-11-2015 14:27

Request new Ahsay Backup Encryption Key

Author: Michael Neal
Last update: 05-11-2015 15:30

Install Ahsay v7 Backup Agent

Author:
Last update: 05-12-2018 10:41

How to Install OBM on customer Server

Author: Michael Neal
Last update: 06-11-2015 16:58

Ahsay Backup Account Does Not Exist

Author: Michael Neal
Last update: 05-11-2015 15:04

Ahsay Backup network drive is not accessible

Author: Michael Neal
Last update: 06-11-2015 17:08

An incremental backup cannot be performed when circular logging is enabled.

Author: Michael Neal
Last update: 23-10-2014 16:16

How to change Ahsay Recovery for SQL from Simple to Full

Author: Michael Neal
Last update: 23-03-2015 13:45

Ashay Backup Missed

Author: Michael Neal
Last update: 24-11-2015 12:14

How to SeedLoad to CloudStrong Backup Servers

Author: Michael Neal
Last update: 20-05-2015 12:52

Ahsay Backup Restore Process

Author: Michael Neal
Last update: 05-11-2015 15:32

Allow email account to send as different email account

Author: Michael Neal
Last update: 21-10-2014 15:02

Delay in BounceBack Delivery Report

Author: Michael Neal
Last update: 21-10-2014 15:44

How to add exchange email account to iPhone / iPad

Author: Michael Neal
Last update: 08-05-2015 13:00

How to setup exchange email on windows phone

Author: Michael Neal
Last update: 08-05-2015 13:03

How to setup Android KitKat exchange email

Author: Michael Neal
Last update: 08-05-2015 13:22

Authenticated SMTP Settings

Author: Michael Neal
Last update: 18-06-2015 15:32

Create a company Shared Calendar in Office 365

Author: Support
Last update: 25-02-2016 13:08

How to move Outlook Signature for old Outlook to Cloud Outlook

Author: Michael Neal
Last update: 19-11-2014 19:02

How to Setup Office 365 email on iOS 8+ using Outlook mail client from App Store

Author: Michael Neal
Last update: 20-06-2016 12:26

How to setup Office 365 email on iOS 8+ using default mail client

Author: Michael Neal
Last update: 20-06-2016 12:26

How to setup Office 365 email on Android default client

Author: Michael Neal
Last update: 20-06-2016 12:22

OWA Attachment and Insert Picture Button Not Working

Author: Support
Last update: 22-04-2015 12:12

Exchange System Settings

Author: Michael Neal
Last update: 31-05-2018 11:11

How to add Suggested Contacts after Migrating Mailboxes with MigrationWiz.

Author: Michael Neal
Last update: 28-10-2014 12:08

SMTP Settings for Office 365

Author: Michael Neal
Last update: 21-07-2015 16:01

How to Purchase Office 365 subscriptions

Author: Michael Neal
Last update: 29-07-2015 13:07

How to Delete a Organisation from our Mail Exchange

Author: Support
Last update: 09-04-2015 11:29

How to add contacts for Distribution List in Web Site Panel

Author: Michael Neal
Last update: 12-06-2015 15:38

How to Create a customer in the control panel

Author: Michael Neal
Last update: 21-10-2014 16:34

Create an email account in the control panel

Author: Michael Neal
Last update: 21-10-2014 16:39

How to change/add email address of user in Web Site Panel

Author: Support
Last update: 05-01-2015 18:04

How to undelete Soonr Projects

Author: Michael Neal
Last update: 29-10-2015 12:16

How to undelete Folders / Files Soonr

Author: Michael Neal
Last update: 29-10-2015 12:18

How to Add New Team Member

Author: Michael Neal
Last update: 29-10-2015 12:35

How to Add New Connection Soonr

Author: Michael Neal
Last update: 29-10-2015 12:37

How to Change Members Password

Author: Michael Neal
Last update: 29-10-2015 12:39

Sharing Projects / Folders with Team Members

Author: Michael Neal
Last update: 29-10-2015 12:57

Share Folders from Locations outside Soonr Workspace Folder

Author: Michael Neal
Last update: 29-10-2015 13:01

How to backup Computer with Soonr

Author: Michael Neal
Last update: 29-10-2015 13:03

Enable / disable Microsoft File Locking (Windows Only)

Author: Michael Neal
Last update: 29-10-2015 13:04

Selectively Sync New Projects with Soonr Agent

Author: Michael Neal
Last update: 29-10-2015 13:06

Locking Files so Team Members can't Edit Open File

Author: Michael Neal
Last update: 29-10-2015 13:41

How long are Files Held in Soonr Online after Deletion

Author: Michael Neal
Last update: 29-10-2015 13:32

Soonr Project Loader Tool

Author: Michael Neal
Last update: 29-10-2015 13:34

If Microsoft File Locking Fails When Editing

Author: Michael Neal
Last update: 29-10-2015 13:40

How to Move Soonr WorkSpace Folder to New Location

Author: Michael Neal
Last update: 29-10-2015 13:43

Soonr Desktop Agent has Stopped Syncing

Author: Michael Neal
Last update: 29-10-2015 13:49

How to Restore From Soonr Backup

Author: Michael Neal
Last update: 29-10-2015 13:52

Deleting Projects / Folders / Files in Soonr

Author: Michael Neal
Last update: 29-10-2015 13:56

Difference Between Soonr Account Types

Author: Michael Neal
Last update: 29-10-2015 13:58

How to Control the Soonr Agent Sync Bandwidth

Author: Michael Neal
Last update: 29-10-2015 14:00

What Files Should Not be Synced with Soonr

Author: Michael Neal
Last update: 29-10-2015 14:03

How to View the Progress of Syncing Projects

Author: Michael Neal
Last update: 29-10-2015 14:05

How to Recover Projects after Employee Leaves the Company and has Deleted the Project

Author: Michael Neal
Last update: 29-10-2015 14:11

How to Re-assign a Project to a different Soonr Team Member

Author: Michael Neal
Last update: 29-10-2015 14:10

How to Remove Files from Lost Device as Administrator

Author: Michael Neal
Last update: 29-10-2015 14:14

How Previous Versioning Works in Soonr

Author: Michael Neal
Last update: 29-10-2015 14:20

Locking a file in Soonr

Author: Michael Neal
Last update: 03-11-2015 15:43

How to expand hard drive space on your virtual desktop

Author: Support
Last update: 21-10-2014 16:44

QuickBooks Download Site

Author: Michael Neal
Last update: 26-02-2015 13:04

Collsoft Download Site

Author: Michael Neal
Last update: 26-02-2015 13:06

There is a mismatch in the virtual sizes of the parent virtual hard disk and differencing disk.

Author: Michael Neal
Last update: 20-04-2015 12:28

QuickBooks not finding Outlook as email client

Author: Michael Neal
Last update: 21-04-2015 00:36

Delete a user profile

Author: Martin Kuzmicz
Last update: 30-07-2015 11:03

Install Relate Accounts Production Client on VM

Author: Michael Neal
Last update: 30-07-2015 14:39

How to remove logged in user from Relate Drive if user is disconnected

Author: Michael
Last update: 25-10-2019 09:27

TAS Books Not Opening for Walsh & Associates MicroPay Update

Author: Support
Last update: 15-12-2015 18:07

IASO Console Installation

Author: Michael Neal
Last update: 19-11-2015 13:26

Add new Customer to IASO

Author: Michael Neal
Last update: 19-11-2015 13:54

IASO Customer Agent Installation

Author: Michael Neal
Last update: 19-11-2015 15:01

Creating a Hidden Folder on Shared Drive

Author: Joseph
Last update: 13-10-2014 15:36

How to clear browser cache in different browsers

Author: Michael Neal
Last update: 21-10-2014 16:13

How to Add a User to the Local Administrators Group

Author: Support
Last update: 23-12-2014 18:03

How to update Sage MicroPay for Haycyon

Author: Support
Last update: 08-01-2015 16:53

Quickbooks occasionally asks for windows admin. permissions for dbmanagerexe.exe

Author: Support
Last update: 12-03-2015 13:19

How to Access Cloud Server / Virtual Desktop via iPad and Android Devices

Author: Michael Neal
Last update: 18-03-2015 13:07

Creating a Task in Task Scheduler for PowerShell Script

Author: Support
Last update: 23-04-2015 16:51

How to add a website to IE11 compatibility mode

Author: Michael Neal
Last update: 11-05-2015 13:20

Minimum Requirements to Connect to CloudStrong Infrastructure

Author: Michael Neal
Last update: 07-05-2015 16:17

Change Default Search Location Internet Explorer

Author: Michael Neal
Last update: 13-07-2015 14:38

Create Remote Session Connection

Author: Michael Neal
Last update: 08-09-2015 18:03

Registry Fix for Failed RDP Connection

Author: Support
Last update: 23-10-2015 17:10